Returns and Exchanges

Every unique gift comes to life at GiftBar the way you want it. Once you complete your checkout within 24 hours you will be giving an email with a visual proof for your approval. Returns or exchanges can only be performed prior to production. Once you have given us proof approval we are not able to accept cancellations or changes to orders as they immediately are sent into production.  NOTE: also reserves the right to cancel your order at its discretion should the order be deemed inappropriate for language, content or material.

During our busy holiday season we try our best to guarantee your gifts will arrive on time, but due to high volume and unexpected circumstances beyond our control there might be a slight delay in shipping of your order. If we miss our guarantee we will offer a credit note for your shipping & handling fees after we confirm that your package has not arrived on time.  Understandably, no refunds can be issued for orders delayed due to adverse weather conditions, the current global pandemic or any unforeseen circumstance that may affect GiftBar or any of our carriers options. Thank you for understanding.